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Privacy policy

Last updated: 2026-07-26.

This privacy policy explains how Diagona AB (“Diagona”, “we”) processes personal data when you visit casai.io and use its forms. It covers the website, not a customer’s use of the CASAI product in production (that is governed by customer agreements and data processing agreements).

Controller

The controller is Diagona AB, Planiavägen 11, Nacka, Sweden. Contact: info@casai.io, phone +46 8 528 00 102.

Data we collect

Data you submit in forms, for example when booking a walkthrough or downloading the procurement guide:

  • Name, email, phone, company name, role and job title
  • Your consent to processing and, if you choose, to further communications
  • Message or other free text if you send any

Technical data that may arise when you visit the website, such as IP address, browser type, page views and similar diagnostics. Where cookies or similar technologies are used, consent is managed via our cookie banner (CookieYes).

Purposes and legal bases

  • Handle your request or send requested materials (legitimate interest or consent, depending on the situation)
  • Send other communications if you have expressly consented
  • Operate, protect and improve the website (legitimate interest)
  • Comply with legal obligations where applicable

Recipients and processors

We use providers to run the website and forms. They process data on our instructions:

  • HubSpot (form submissions and CRM-related lead handling)
  • Vercel (website hosting)
  • Sanity (content management; typically not form personal data)
  • CookieYes (cookie consent and banner)

Providers may be established outside Sweden. Where that happens we use appropriate safeguards under applicable data protection rules, such as standard contractual clauses where required.

Retention

We keep personal data only as long as needed for the purpose, for example to handle your request and any follow-up dialogue, or until you withdraw consent. Data is then deleted or anonymised unless law requires longer retention.

Your rights

You may have rights of access, rectification, erasure, restriction, objection and data portability under the GDPR, and to withdraw consent without affecting prior lawful processing. Contact info@casai.io. You may also lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

Cookies

We use a cookie banner (CookieYes) so you can choose which cookie categories are allowed. Necessary cookies may be required for the site to function. You can change your choice via the banner settings.

Changes

We may update this policy when website features or legal requirements change. The current version is published on this page with the date above.